In order to be always connected with your products, other than from a browser, the tenant application can be accessed also from a Mobile App, providing your users with a more complete user experience.
The mobile experience can be tried out in preview on your tenant by using the Servitly App. Then, decide whether to keep using it in a branded version or develop your own mobile app using the Servitly API.
Servitly App
On the app stores (iOS and Android) you can download the Servitly mobile app.
- Android: https://play.google.com/store/apps/details?id=com.servitly.mobile
- iOS: https://apps.apple.com/us/app/servitly/id1595825457
Once installed and launched, by pressing the add button, you can register a new tenant to access.
To register a tenant, you have to provide the name of the tenant (e.g. acme), and whether it is in the Sandbox environment.
When confirmed a new element is added to the app's main page, and by clicking on the tenant box,
the page switches to the tenant application.
Within the tenant, you can experience mobile navigation, which is also integrated with the device's hardware. For instance, product activation can be done by using the camera to scan the serial number from a barcode or QRCode and use the GPS position as the product position. Moreover, you can also Bluetooth for device configuration (eg. WIFI access or other settings).
Due to notification restrictions, the Servitly mobile app does not support Push notifications, which are instead available in the branded version.
Branded Version
If you do not need a complex user interface, you can use the default Servitly mobile app in a branded version. The branded version will have its own icons and automatically starts on the configured tenant, without any additional registration step.
The Branded Default App, which is a customization of the Servitly Default App for a specific tenant, is an app based on the Cordova framework, so it is not a native APP.
The advantage of using this app is that any update on the tenant configuration (e.g. new dashboard) is automatically available to your customers, without the need to update the mobile app on the stores.
Own Mobile App
If you are especially demanding in terms of user experience, and you need to create a native app, you can do it by leveraging your preferred framework and the API provided by Servitly.
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